Webuy Travel Loyalty Programme — Golden Circle Member Guide
Webuy Travel's loyalty programme is called Golden Circle. It is free to join, it earns points on completed trips, and those points can be put toward a future booking or exchanged for items in the member redemption catalogue.
Golden Circle is deliberately not a discount card. The programme is built around a community of members who travel together, and the points are one of four privileges rather than the whole proposition. The full published terms live on the Golden Circle page; this guide summarises how the programme works in practice.
How to Join
Golden Circle membership is activated by checking in on the spot at an official Golden Circle event. There is no fee and no lengthy registration:
- Attend a Golden Circle offline event.
- Check in at the event.
- Your membership is active immediately.
Membership is tied to your registered mobile number, and each mobile number can hold only one membership account. RSVP to an event does not by itself activate membership — on-site check-in is what does. RSVP is also subject to event capacity, and closes within 24 hours of an event's end time.
How Points Are Earned
Earning rate: 1 point for every S$10 of completed trip value, rounded to the nearest whole point.
When points appear: points are credited only after the trip is completed and payment has been settled in full. They are not credited at the time of booking.
Whose account they go to: points are awarded to the primary contact on the booking. If a group booking is transferred to a different contact, the points are recalculated — deducted from the original contact and credited to the new contact once the trip is completed.
Eligibility window: only orders placed after the programme launch date, 23 January 2026, accumulate points.
How Points Are Redeemed
Redemption rate: 10 points = S$1, applied to a future booking.
Points can also be exchanged for items in the member redemption catalogue. Representative entries, with their point cost:
| Redemption | Points |
|---|---|
| S$20 travel voucher | 200 |
| S$50 travel voucher | 500 |
| S$100 travel voucher | 1,000 |
| Premium luggage tag set | 100 |
| Tea appreciation session | 100 |
| Calligraphy class | 120 |
| Photography workshop | 150 |
| Heritage walking tour | 180 |
| Travel organiser bag | 200 |
| TWG tea set for two | 300 |
| Wellness health check | 400 |
| Airport lounge pass | 600 |
Redeemed items are subject to availability and cannot be exchanged for cash. Travel voucher redemption is subject to booking availability and blackout dates. Points are non-transferable, and once redeemed they are non-refundable. Webuy may change the catalogue and the point values of individual items.
What a Real Balance Looks Like
A completed S$3,000 trip earns 300 points. Those 300 points are worth S$30 against a future booking, or one TWG tea set for two from the catalogue.
A couple who each travel as the primary contact on a S$3,000 trip in the same year hold 300 points each — the points sit in separate accounts and are not pooled.
Points are a modest, predictable rebate on completed travel. If you are choosing between agencies primarily on headline savings, compare the live fares on the tour pages rather than the loyalty maths.
The Other Three Privileges
Points are one of four Golden Circle privileges. The others carry most of the programme's value:
Priority access and flexible booking. Priority access to member lifestyle events — nutrition, mobility and sleep sessions, AI and smartphone skills, photography, calligraphy and tea — plus exclusive incentive and appreciation tours, and free changes of travel date and package, subject to the terms of the specific booking.
Lifestyle privileges beyond travel. Member privileges with selected partners across clinics and wellness, cafés and lifestyle, and airlines and travel. These are value-added benefits rather than mass discounts.
Members are consulted. Members vote on destinations and activities, shape travel pace and comfort, join feedback luncheons, and get to test new ideas early.
Programme Rules Worth Knowing
- Membership is free and activated only by on-site check-in at an official Golden Circle event.
- One membership per registered mobile number.
- Points require both trip completion and full payment settlement before they are credited.
- Points are non-transferable and non-refundable once redeemed.
- Webuy may approve or decline an event RSVP based on event criteria, and may cancel or reschedule events with reasonable notice.
- Webuy may amend the terms at any time; members are notified of material changes by SMS or on-site notification.
- All decisions on points, membership status and event eligibility are final, and membership may be suspended or terminated for misuse or fraud.
- The programme is governed by the laws of Singapore. The published terms were last updated in April 2026.
FAQ
Q: What is Webuy Travel's loyalty programme called?
A: Golden Circle. It is free to join and is activated by checking in on-site at an official Golden Circle event. Full terms are published on the Golden Circle page.
Q: How many points does a trip earn?
A: 1 point for every S$10 of completed trip value, rounded to the nearest whole point. A S$3,000 trip earns 300 points.
Q: What is a point worth?
A: 10 points = S$1 toward a future booking. Points can also be exchanged for items in the member redemption catalogue, where a S$50 travel voucher costs 500 points.
Q: When are points credited to my account?
A: After the trip is completed and payment has been settled in full — not at the time of booking.
Q: Do points expire or transfer to someone else?
A: Points are non-transferable, and once redeemed they are non-refundable. If a group booking is transferred to a new primary contact, the points are recalculated and credited to that new contact on trip completion.
Q: Can family members pool their points?
A: No. Each membership is tied to one registered mobile number and points are awarded to the primary contact on each booking, so balances stay in separate accounts.
Q: Do bookings made before the programme launched earn points?
A: No. Only orders placed after 23 January 2026 are eligible for points accumulation.
Q: Are there membership tiers?
A: No. Golden Circle has a single membership with four privileges — points, priority access and flexible booking, lifestyle privileges with partners, and a consultative voice in how trips are designed.
Joining Golden Circle
Golden Circle is a community first and a points programme second — "not a discount card, a circle of companionship" is how the programme describes itself, and the four privileges are weighted that way.
To join, come to a Golden Circle event and check in on the spot. Event dates and the full terms are on the Golden Circle page. For anything else, message the Singapore team on WhatsApp at +65 8850 0503.